Motech System has the dedicated technical sales team providing excellent sales service before, during and after the sale. Its sales individuals are continuously trained on new products and applications. The company’s technical field representatives, inside sales personnel, manufacturer’s representatives, and distributors have extensive knowledge of the Motech System product families and are fully supported by the company’s Technical Support and Customer Service Groups.
Motech System’s Technical Support Group of application engineers and specialists is equipped to handle all types of technical assistance and inquiries including advice on product selection for a specific application. Whether a customer is in the field or in a testing laboratory, a Motech System application engineer is only a telephone call away from providing an instant response or trouble shooting assistance.
Many Motech System products are sold with accompanying software. Software and firmware is often upgraded and enhanced during the life of the equipment. Motech System support personnel ensure software subscriptions are renewed and customers are made aware of the latest upgrades and how these can be accessed and used.